Refund & Cancellation Policy
There is no Contract between the Travel and Explore BD and the client until the Company, Travel and explore BD has received the initial deposit amount per person as specified for each tour package. The full payment must be received in accordance with procedures laid down under Payments Terms. If not paid in that time, the company reserves the right to cancel the booking with consequent loss of deposit and apply the scale of cancellation charges as mentioned in the cancellation policy hereunder.
To terminate the Contract after acceptance of the deposit but prior to the Commencement of Tour without assigning any reason whatsoever. In the event, the Travel and Explore BD terminates the Contract, the Travel and Explore BD Tour shall refund the initial deposit amount without paying off any interest.
To amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the Travel and Explore BD shall not be liable for any damage, additional expense, or consequential loss suffered by the Clients or for any compensation claims made.
It is clear understanding between either party that any loss arising on account of cancellation of flight / train / bus tickets booked by the Clients; either through the Travel and Explore BD or on his/her own or through a third party, the Travel and Explore BD Tour shall not be liable for such losses or additional expense, or consequential loss suffered by the Clients.
No person other than the Travel and Explore BD, in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition in this brochure.
In the event of the Travel and Explore BD exercising its rights to amend or alter any of the services as mentioned in the itinerary after such tour or holiday has been booked, the Client shall have the right:
To continue with the tour or holiday as amended or altered.
To accept any alternative tour or holiday which the company may offer.
In either of these above cases, the Client shall not be entitled to, or the Company shall not be liable to the Client for any damage. Additional expense, consequential loss suffered by him or to pay any amount as a refund.
Payment and Booking policy
There are some tours you need to make a 50% deposit to secure the booking and 100% payment before starting the tour. Reservations are accepted on a first come first serve basis. The balance must be paid in full 2 months (60 days) before the start date of the tour to confirm your place. If the balance is not paid by this date, we reserve the right to regard the reservation as canceled. In the case of late bookings, full payment will be required at the time of booking.
In the event of cancellation a full 60 days prior to your tour. Your deposit will only be refunded if your place is filled by someone else, in which case it will be refunded minus an administration fee. In the event of cancellation on or after 60 days prior to your tour, no refunds will be issued unless your place is filled by someone else, in which case it will be refunded minus an administration fee. All cancellations must be received in writing.